Customer Testimonials

Google logo
Google Jul 18, 2019
 
Google logo
Google Jul 17, 2019
 

Unlike Kerry Toyota in Florence, the sales staff at Marshall was friendly, available, professional. Justin did a great job. The new sales manager was also top notch. He definitely did his job in helping Justin out, but helping us as well. I didn't give 5 stars yet. Let's see what happens when I buy my car in a month or two.

Read at Google

Google logo
Google Jul 16, 2019
 

Love the service manager, she's a sweetheart, Marshall owns the Dodge/Jeep dealership in Crittenden also but the service manager and support there suck! Wouldn't sell me a Jeep part because I didn't buy my Jeep there. Never go back on their lot again!

Read at Google

Google logo
Google Jul 11, 2019
 

Bought a car, really cool!

Read at Google

Google logo
Google Jul 5, 2019
 

Excellent customer service

Read at Google

Google logo
Google Jul 2, 2019
 
Google logo
Google Jul 1, 2019
 

The Toyota dealerships in and around Cincinnati I.e. KINGS seem to think they are above good customer service. Fed up we went South about an hour from our home. Seems like a big inconvenience but we weren’t going to compromise on quality so it had to be a Toyota, and we thought why put up with Rude, Cocky, Arrogant Sales people and managers who can’t be bothered with the details and pricing we felt were part of good customer service. Going South was the best decision we made! Marshall Dry Ridge Toyota listened, attentively, from the sales manager down they have their act together and made the car buying experience great! Mike Butts our sales person did an amazing job, if he didn’t know an answer he was immediately finding it for us. The whole team there at Toyota wasSo attentive and so full of team spirit you felt like you were buying a car from family or really good friends, and they gave us a really fair price without needing to endlessly negotiate or walk out the door to see if they are going to call you the next day with a fair price. The team at Marshall Toyota In Dry Ridge Ky. truly want to sell cars and it shows. The car buying experience should be like this, a great happy feeling of accomplishment, and satisfaction! We found it not so close to home but more than worth the drive!

Read at Google

DealerRater logo
DealerRater Jul 1, 2019
 

The Toyota dealerships in and around Cincinnati I.e. KINGS seem to think they are above good customer service. Fed up we went South about an hour from our home. Seems like a big inconvenience but we weren’t going to compromise on quality so it had to be a Toyota, and we thought why put up with Rude, Cocky, Arrogant Sales people and managers who can’t be bothered with the details and pricing we felt were part of good customer service. Going South was the best decision we made! Marshall Dry Ridge Toyota listened, attentively, from the sales manager down they have their act together and made the car buying experience great! Mike Butts our sales person did an amazing job, if he didn’t know an answer he was immediately finding it for us. The whole team there at Toyota was So attentive and so full of team spirit you felt like you were buying a car from family or really good friends, and they gave us a really fair price without needing to endlessly negotiate or walk out the door to see if they are going to call you the next day with a fair price. The team at Marshall Toyota In Dry Ridge Ky. truly want to sell cars and it shows. The car buying experience should be like this, a great happy feeling of accomplishment, and satisfaction! We found it not so close to home but more than worth the drive!

Read at DealerRater

Google logo
Google Jun 27, 2019
 

I had an amazing buying experience today with Julie! She was hands down the best sales person I have ever dealt with. She was so knowledgeable, fast, energetic, and overall excited for me. You dont find that kind of hospitality and service just anywhere. Also the finance department was just as awesome! Thanks so much!

Read at Google

Google logo
Google Jun 20, 2019
 

Leave Us A Review